Certified quality: SYSTEMA quality management for expert solutions

2017 monitoring audit in accordance with DIN EN ISA 9001:2015 done by the TUEV SUED

TÜV SÜD SYSTEMA certification ISO 9001

On September 15, 2015, the revision of the ISO 9001:2015 standard was published. Then you have to switch to the new standard within 3 years (until September 14, 2018). 

With the monitoring audit carried out in June 2017, the transition process from the existing quality management system according to ISA 9001:2008 to the new revision DIN EN ISO 9001:2015 was successfully completed. 


2016 Renewal of the DIN EN ISO 9001:2008 certification by TÜV SÜD 

Once more, SYSTEMA obtained the DIN EN ISO 9001:2008. The certification was carried out by TÜV SÜD. 


Past certifications:

2013 Renewal of the DIN EN ISO 9001:2008 certification by TÜV SÜD

In 2013 the experts of TÜV SÜD visited SYSTEMA to run a thorough check of its ISO certification. The document and project management system Lotus Notes is the backbone of quality management at SYSTEMA. This program guarantees excellent and professionell software development and project management. These convincing circumstances lead TÜV SÜD to renew the ISO 9001:2008 certification of SYSTEMA until July 2016.

For more information about certified quality management follow the Link to TÜV SÜD.

The evaluation of the quality management system is carried out according to the PDCA cycle for continuous improvement:PDCA-Zyklus ©TÜV SÜD

Plan: Activities are planned with goals, processes and resources.
Do: Planning is realised.
Check: Results are compared with goals and expectations.
Act: Necessary improvements and changes are defined and planned.


2010  Repetitive appraisal and certification according to DIN EN ISO 9001:2008

The DQS used the PDCA cycle for the checkup of the management system according to ISO 9001:2008.

SYSTEMA with its locations in Dresden and Regensburg fulfills the requirements of the ISO 9001:2008 and is certified until July 2013.


2007 Renewal of the DIN EN ISO 9001:2000 certificate

Because the ISO 9001 certificates are only valid for three years, a follow-up appraisal was carried out by DQS at our head office in Dresden and our branch office in Regensburg in June 2007.

With SYSTEMA fulfilling the requirements of ISO 9001:2000 on the basis of the integrated project and document management system Lotus Notes Domino 7, it has now been officially certified for another three years.


2004 DIN EN ISO 9001:2000 certification

The requirements of the quality management are realized by using Lotus Notes.

Since 2000 the quality management of SYSTEMA was implemented thoroughly. From the very first Lotus Notes is used as document management and work flow system.

In 2004 DQS certify amongst other things like the development, customer care, continuous improvement and the business management in Regensburg and Dresden. Furthermore the aptitude of the used performance indicator system and other measure methods were also checked.

The quality management system is our instrument for efficient business management. So SYSTEMA ensure that the shifting customer requirements come true.

“We go for a permanent improving quality of our services and products in the future.” said Manfred Austen, the director of the company.